Request deletion of your data
To request deletion of your Proxies account, a connected social or WhatsApp account or associated data, email hello@the-proxies.ai.
- Tell us the email address you use with Proxies and your workspace name.
- For Facebook, Instagram or LinkedIn data, include the account or Page name and tell us whether you want to remove just that connection or its associated Social data too.
- For WhatsApp, include the connected WhatsApp number and tell us whether you want to remove the connection, saved messages and attachments, or both. Disconnecting WhatsApp does not itself erase records already saved in your workspace.
- We will verify your identity and authority, confirm the scope and reply with the outcome.
Do not send passwords, app secrets or access codes. Opening this page, including a link with a confirmation code, does not submit a deletion request or confirm that deletion has happened. If you already have a reference code, include it for context; it is not proof that we received or completed the request.
You can also revoke Proxies access in the connected provider's account settings. This stops access under that authorisation, but does not delete posts already published on the provider or records retained by Proxies. Remove published posts through the provider if you want them taken down there.
We will explain any records that must be retained for legal obligations and any applicable backup retention when responding. Read our Social privacy section and WhatsApp privacy section for how Social and WhatsApp data is used and stored.